Frequently Asked Questions
Are all perfumes and products authentic?
Yes, all items sold at Al Juman for Oud & Perfumes are 100% authentic, sourced from trusted suppliers or specially blended for our store.
Do you provide samples to test the fragrance?
Yes, we offer a free 5ml sample with our signature perfumes so you can try it before opening the original bottle.
What is your return policy?
Customers can return products within 7 days if the item is in its original, unopened condition. Please see our Return and Exchange Policy for full details.
How long does delivery take?
Delivery within Saudi Arabia typically takes 3–7 business days, depending on the shipping company and location.
How can I track my order?
A tracking number will be sent via SMS or WhatsApp once the order is handed over to the shipping carrier.
